Some relevant questions may come to mind regarding counselling. We have tried to enumerate some of them and provide answers to the best of our ability. In case you find that your query is not adequately addressed here please feel free to email us your questions on info@Onlinecounselling.in.

What is Counselling?
Counselling is a process where people in need of help and support discuss their issues with a professional counsellor in order to find a solution to their problem themselves. The counsellor will not give advice or direct you to take a particular course of action, but will listen, empathize and help you achieve clarity so that you can see the way forward. Your counsellor will not judge you or your actions in any way. Counselling creates a conducive environment where it is possible for a person make a choice or change or achieve better clarity. Counselling is for normal people like you and me!

When should one seek counselling?
When you are confused, worried, fearful, concerned, when a situation in your life causes you stress or anxiety, when you experience dissatisfaction with some or several areas of your life or loss of a sense of direction and purpose, when there are emotional issues, self confidence issues, broken relationships, stress related problems, anxiety, personal problems and career related queries….. it helps to talk to someone who can listen without bias and prejudice to you so that you can find practical solutions to these concerns. The aim of counselling is to help you reach your full potential in any or all areas of your life.

Why do I need a professional counsellor?
The professional counsellor is neutral and objective in her/his approach and is trained to accept any person, problem, or situation without judgement. The counsellor will help you define the problem, think about what's important, examine your feelings and needs, tap into your own strengths and resources and assist you in planning your next course of action. The counsellor helps you recognize unhelpful habits and self-defeating beliefs and helps you in instilling, values and attitudes that help you cope better.

Will my company, it's HR department, my superiors, colleagues or subordinates learn of my problems? Will this information come on my record?

Confidentiality is very important in counselling practice. We will not give or share your name and details about your life, concerns, problems and personal or professional stressors to anyone. Our agreement with your company is to give you a safe space and professional support so you can deal with your issues. In no way will personal information about you be shared by us with your company or any other party, or appear on your professional record at work.

For more on this important issue please read our privacy policy carefully. If you have any other questions about confidentiality, please mail us at info@Onlinecounselling.in

Do I have to pay onlinecounselling.in?
No, you do not have to pay Onlinecounselling.in

If your company is a client of Onlinecounselling.in, they will be providing you with this service as part of their Employee Assistance Program [EAP]. However, even though your company will be paying for the service, your confidentiality will be maintained. For more on this aspect, please read the Terms and Conditions of use. If you have any further questions on this issue, please mail us at info@Onlinecounselling.in

What issues does Onlinecounselling.in deal with?
At onlinecounselling.in any issue, whether one needs relationship help, guidance, motivation, or inspiration is part of our domain. Counselling is based on your individual needs and deals with your specific issues.

In which areas of my life can Onlinecounselling.in help me?
You may receive counselling in the following areas through Onlinecounselling.in:

  • Relationships: At Onlinecounselling.in, we help you improve your relationships by advancing your understanding of others, yourself and the modes of conflict resolution you adopt. Healthy relationships eventually lead you to a state of well-being and contentment.
  • Personality: Self-development is an essential part of personal and professional growth. At Onlinecounselling.in you can work with your counsellor to identify your personality traits, recognize patterns of behaviour and prevent repetition of situations that may cause harm to yourself, your relationships and career.
  • Career: Onlinecounselling.in helps you optimize your work capabilities to help you achieve your desired goals. Skills like interpersonal communication, interacting with one’s subordinates and seniors, time management, dealing with work related stress etc are essential in enhancing professional growth.
  • Lifestyle Issues: Certain habits and behaviourial patternss hamper our health and thereby impact personal life, relationships, productivity and professional image. Outcomes of habits such as sedentary lifestyles, smoking, excessive drinking, procrastination, apathy, inconsistency of diet and self-care and dietary imbalance are inconsistent with our natural behaviour and adversely affect the normal functioning of the body. At Onlinecounselling.in, we help you detect harmful behaviour and develop the requisite skills to control and manage them.

How will counselling help me as a person?
Counselling offers you an opportunity to explore bottled up feelings such as anger, anxiety, grief and embarrassment with the possibility of making them easier to understand. Your counsellor encourages the expression of feelings and is trained to accept and reflect your problems without any judgement.

How can it be right to ask for someone else’s help?
Asking for counselling can be seen as a matter of strength. By seeking help, one admits to having a difficulty, which is the first step to taking responsibility in resolving the issue. It takes courage to understand your part in the ‘problem’ and the willingness to change it. We all make mistakes and it is important to learn to transform these mistakes into ‘valuable experiences’.

Why should one consider Onlinecounselling.in?
Online Counselling is a relatively new concept in India. It has been introduced to make the services available for people who struggle to get time off from work. Some people are afraid of the ‘stigma’ of visiting a counsellor, some may be traveling, and those who may not feel comfortable talking to someone face-to-face can avail of these services. It is convenient as the issue would addressed by a professional counsellor within 48 hours, as sometimes one may have to wait a week or more to get a personal appointment. Since you receive written responses, it is possible to refer back to the situation and interactions when required

How does Onlinecounselling.in work?
You can use Onlinecounselling.in if your company is registered with us as a client. This enables you to register on our site using your official email id. e.g yourname@yourcompany.com. A computer-generated password will be mailed to your official email address. Using this password and your personal email id, you may now login, change the password if you like, provide us with basic relevant details in a simple form and submit your problem or query.

Your personal email id ensures that all correspondence allows for absolute confidentiality. Issues that are troubling you may be emailed to us with as much detail as possible. We assure you that a counsellor will respond to you within 48 hours. You may then review our consultation at your own convenience and establish an online dialogue with the counsellor until your issues are resolved.

Will I have the same counsellor every time?
To ensure continuity as well as quality of the counseling all emails will be directed automatically only to the counsellor you started your interaction with.

Is this a substitute for traditional, face to face counselling?
You need to understand that this is an e-mail based consultation service and is not meant as a treatment for any form of mental illness. Problems with living are something every single human being goes through, and we can use a helping hand here and there. Counselling is effective in sorting out these problems. The traditional face to face counselling and online counselling both have their advantages and disadvantages.

Are the counsellors at Onlinecounselling.in qualified?
All the counsellors at Onlinecounselling.in are qualified with at least a post graduation degree in counselling and have at least 15 – 25 years of experience working in this field. This ensures you will receive the best professional service available.
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