Is the counselling done through onlinecounselling.in really confidential?
Confidentiality and trust is the very basis of professional counselling. Online Counselling assures you that all information given will be kept completely confidential*. No details about any individual employee are revealed to your company. The company is only furnished with statistics without names of the people who have used the service.
*(As is the policy of counselling practice worldwide, if a counselee is in danger to his/her own life or the life of another, the counsellor will use her/his discretion to share this information with a pre-determined responsible member of the company's management)
How secure is this service?
We have made every effort to ensure security of your data.
Your greatest "security risk" is most likely to arise from the record you keep of your email. Anyone who has access to your computer could potentially read any information you keep there, including your email.
We recommend that you avoid receiving mails on your official e-mail address since your employer usually has a legal right to see your email. Once you have registered, it is preferable that you also change the e-mail address on your profile.
If you share a computer at work or at home, take additional precautions to ensure that no one else can see your mail. In case you take a printout of the responses, be careful not to leave it lying around.
Confidentiality and trust is the very basis of professional counselling. Online Counselling assures you that all information given will be kept completely confidential*. No details about any individual employee are revealed to your company. The company is only furnished with statistics without names of the people who have used the service.
*(As is the policy of counselling practice worldwide, if a counselee is in danger to his/her own life or the life of another, the counsellor will use her/his discretion to share this information with a pre-determined responsible member of the company's management)
How secure is this service?
We have made every effort to ensure security of your data.
- All transactions on our website utilize secure technology i.e - Thawte Digital SSL Certificate Data Security (a company owned by VeriSign), to protect your privacy and prevent any unauthorized access to your information.
- You will be writing your query directly on our website and do not have to go through your company’s intranet.
- You may choose to receive mails at any e-mail address of your choice. Alternately you could read the counsellor’s responses on a password-protected ‘My Page’ on our website.
- After your mails have been answered they will be stored on ‘My Page’ for the duration of time you specify after which they will be automatically transferred offline.
Your greatest "security risk" is most likely to arise from the record you keep of your email. Anyone who has access to your computer could potentially read any information you keep there, including your email.
We recommend that you avoid receiving mails on your official e-mail address since your employer usually has a legal right to see your email. Once you have registered, it is preferable that you also change the e-mail address on your profile.
If you share a computer at work or at home, take additional precautions to ensure that no one else can see your mail. In case you take a printout of the responses, be careful not to leave it lying around.
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